Frequently Asked Questions

At Power Clean Carpet Cleaning, we are dedicated to delivering superior cleaning results for both homes and businesses throughout Bryan, College Station, and the surrounding Texas communities. We understand you may have questions about our methods, services, and what to expect when you work with us. Our FAQs are designed to provide clear, straightforward answers to help you make informed decisions about your cleaning needs.

Our commitment to excellence extends beyond our hands-on work; it includes ensuring you feel confident and knowledgeable about the care your property receives. Whether you're curious about our professional carpet cleaning techniques, our specialized furniture and upholstery care, or how we restore the shine to your tile and grout, you'll find the information you need right here.

General Questions

1. What services do you offer?
We specialize in carpet cleaning, tile and grout cleaning, upholstery cleaning, carpet stretching, and pet odor removal.

2. What areas do you serve?
We proudly serve Bryan, TX, College Station, TX, and the surrounding Brazos County areas.

3. Do you provide free estimates?
Yes, we’re happy to offer free estimates. Contact us to discuss your needs and schedule an appointment.

4. How long have you been in business?
With over 17 years of experience, we’ve built a reputation for thorough and reliable cleaning services.

5. Are you licensed and insured?
Yes, we are fully licensed and insured to ensure peace of mind during every cleaning project.

Carpet and Upholstery Cleaning

6. How often should I have my carpets professionally cleaned?
We recommend professional carpet cleaning every 6 to 12 months, depending on foot traffic and household needs.

7. What methods do you use for carpet cleaning?
We use advanced steam cleaning techniques to remove dirt, stains, and allergens effectively.

8. Can you remove tough stains like wine or coffee?
Yes, we have specialized treatments to handle even the toughest stains like wine, coffee, and pet accidents.

9. Do you clean delicate upholstery fabrics?
Yes, our team is trained to clean a wide range of fabric types, including delicate and specialty materials.

10. How long does it take for carpets and furniture to dry?
On average, carpets and upholstery take 4-6 hours to dry, depending on the material and ventilation in your home.

Tile, Grout, and Pet Odor Removal

11. How do you clean tile and grout?
We use high-pressure steam and safe cleaning solutions to eliminate dirt, mold, and bacteria, restoring your tile and grout's appearance.

12. Can you remove odors from pet stains?
Yes, we offer pet odor removal services that address the problem at its source, leaving your home smelling fresh.

13. How often should tile and grout be cleaned?
We recommend professional cleaning every 12 to 18 months, depending on the level of use.

Scheduling and Preparation

14. How do I schedule a cleaning?
You can call us at (979) 571-7142 or fill out the contact form on our website to book your service.

15. Do I need to move my furniture before cleaning?
We will handle moving light furniture as part of our service. However, we recommend removing fragile or valuable items beforehand.

16. How long does a typical cleaning session take?
A standard carpet cleaning session takes about 1-2 hours, depending on the size and condition of the space.

17. Are your cleaning solutions safe for children and pets?
Yes, all our cleaning solutions are non-toxic and safe for both children and pets.

18. What if I’m not satisfied with the results?
Customer satisfaction is our top priority. If you’re not completely happy, we’ll work with you to make it right.

19. Do you offer same-day services?
We strive to accommodate same-day requests whenever possible. Call us to check availability.

20. What should I do to maintain my carpets after cleaning?
Regular vacuuming and addressing spills promptly can help maintain your carpets between professional cleanings.